Privacy Policy
Your privacy and confidentiality are very important to me. This policy explains how I collect, use, and protect information when you visit my website and engage with my therapy services.
Information I Collect
When you visit this website, I may collect non-identifiable information such as your IP address, browser type, and pages visited to improve site performance. If you fill out a contact or intake form, schedule an appointment, or communicate via email, I may collect personal information including your name, email, phone number, and any health-related information you provide.
Use of Your Information
Personal information you provide is used solely to respond to your inquiries, schedule appointments, and provide therapy services. I do not sell or share your information with third parties except as necessary to facilitate services (e.g., secure telehealth platforms, scheduling software, or payment processors).
HIPAA Compliance and Protection of Health Information
As a Licensed Clinical Mental Health Counselor Associate (LCMHCA #A20146) in the state of North Carolina, practicing under the supervision of Ashley McMahen, LCMHC (#17140), I am committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). I use administrative, physical, and technical safeguards to protect your protected health information (PHI) from unauthorized access or disclosure.
Third-Party Services
I use third-party platforms such as Simple Practice to provide and support my services. These providers have their own privacy policies and security measures. By using these services, you agree to their terms and acknowledge their involvement.
Limits of Confidentiality Online
While I take reasonable steps to protect your privacy, no internet transmission is completely secure. Email and online communications may not be fully confidential. If you have concerns about privacy, please discuss alternative communication methods with me.
Cookies and Tracking
This website uses cookies and similar technologies to enhance user experience and gather anonymous analytics. You can control cookie settings through your browser preferences.
Your Rights
You have the right to access, amend, or request deletion of your personal information collected through this website or during therapy. To exercise these rights or with any questions about your data, please contact me directly.
Contact Information
Michelle Aynes
